Parent Support 



All families need a helping hand from time to time, the following organisations can offer support to parents. 


Just one number: 0300 300 0123

A number that you can call from Monday to Friday, 8am – 6pm, if you need to speak to your health visitor, school nurse or any other member of the healthy child programme. This can be for any issue affecting a child's physical or mental health from 0 - 19/ 


Parentline 07520 631590

Parentline is the text service for parents/carers to get in touch about any parenting questions or concerns. Parents may choose to use this service if they find it hard to call in to Just One Number during opening hours, or you may just prefer to chat by text with a health professional. If parents need advice about a child or young person’s health or wellbeing, simply send a text and one of their team will text you back. 

Parents can text at anytime on 07520 631590. A health professional from the 0-19 team will reply during their opening times. Parents can have the whole conversation by text if that works best for you, or the practitioner can call you.


Early Help Hub

If you are experiencing difficulties in your family or are worried about your children, there are people who can offer help and support. Difficulties could be:

  • Mental health problems
  • Domestic abuse at home
  • Drug or alcohol dependency
  • Your child not going to school
  • Struggling as a lone parent
  • Debt problems
  • Housing problems

You can request support via the website or by phoning 01362 654515


Young Minds

A wealth of tips and resources for parents who are worried about their child’s behaviour or mental health.

Norfolk Local Offer – links for parental concerns about your child falling behind with their education

Parenting courses and support available for families living in south Norfolk                                   

Practical parenting skills. Lots of the questions you might want to ask are answered here                                               


Nelson's Journey

Child bereavement help for children and young people in Norfolk

Advice and support for children with social emotional and mental health difficulties. There is a wealth of information here about childhood depression, anxiety and other aspects of children’s emotional wellbeing


Norfolk SEND Partnership

A range of support services and resources for parents of children with special educational needs



Family Services Directory 

Norfolk County Council's website has a directory of family services available in Norfolk and nationally to provide services, support and activities. Click here to access the website;